If you’ve been to the library’s website recently, you may (or may not) have noticed a smallish box off to the left-hand side of the screen with the words “Ask Us.” It’s a small but commanding phrase, and here at the library, it’s one we take seriously. Librarians and library staff love questions and you need answers, so we’ve added yet another way for you to ask and us to answer:
Online Chat!
That’s right, librarians are online and available to help you. At the moment, our chat hours are a bit inconsistent, but eventually we’ll work out a regular routine. This is a new service for us and we’re still working out the kinks and playing around with the features. So, when you click on the “Ask Us” button you’ll end up with one of two screens:
If you’re really lucky, you’ll see this:
which means a librarian is online and available to help you.
If you’re a little less lucky, but still amazingly lucky in the grand scheme of library help options, you’ll see this:
Which is an entryway into our new LibAnswers system. It’s a Frequently-Asked-Questions system/knowledgebase and an email-a-librarian system all rolled into one. It’s a way to help yourself or get the help you need. Just type in a question to search for an answer.
So again, when we ask you to Ask Us, we mean it. We really, really do.




But the big winners are Heather Pribut who won the August prize drawing and *Mandy Reinig who posted 10 reviews and wins a bag of library swag.*







In the Presence of Mine Enemies by Edward L. Ayers tells the story of the Civil War not as we usually hear it, from generals and presidents. Instead, he follows the experiences of Franklin county in Pennsylvania and Augusta county in Virginia. It makes the war more personal, as he shows how North and South begin to hate each other, and the dead as not statistics but as obituaries in their local newspaper. My only complaint is that the book ends in 1863, before the battle of Gettysburg. It makes the story seem half-finished.